Thursday, August 4, 2011

All Cracked Up

I must say that we have had excellent medical care while living here in Singapore.

 Unfortunately we have had to use the medical care, with Keegan's diabetes, and Randi tearing ligaments in her wrist we have met a number of medical professionals. 

We have been impressed with the level of personal service that we receive, when we walk into a clinic there is little to no wait, the receptionist calls us by name upon our arrival with a smile.  The doctors have never seemed rushed to get done with our appointment they take time, answer questions and really listen to what we have to say or ask. 

The insurance system is easy, there are no hidden costs, no getting bills in the mail weeks, months or even years after your procedure.

  The doctors office has about 90 percent of the medication they prescribe right there on site so there is no need to go to the pharmacy you can simply go home and rest.

Having said all of this there are still cultural differences we have to work through, it is important to clarify what we think we heard them say to us as the phrasing and terminology can be challenging to understand. 

Recently I (Randi) have cracked my tooth.  It has been a very long saga of decisions to be made, U.S. insurance coverage and lack there of and latex allergy issues preventing me from choosing "the best possible route" for my condition.

The team of dentist I am working with have been very thorough very cautious and very informative, however, I still had some questions that I was having a hard time working through.

  Tonight I remembered that as we were getting ready to make our move to Singapore my dentist in Milwaukee told me that if we have any questions for her while living here don't hesitate to call. 

I did call her tonight and talked at length about my cracked tooth, it was comforting as she confirmed everything the dentist here have told me and she assured me that although I may be all cracked up, I am not beyond repair. :)

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